Effective date: January 1, 2025
CoveGuard Mold Solutions respects your privacy. This policy explains what information we collect when you visit our website or call us for black mold remediation in Fort Pierce, Florida, how we use it, and the choices you have. We keep it simple and straightforward, the same way we treat your home.
Information We Collect
When you contact us, we collect the details you give us: your name, phone number, email address, property address, and a description of the mold or moisture problem you're dealing with.
Like most websites, we also collect basic technical information automatically. This includes your IP address, browser type, device type, pages you visit on our site, and the date and time of your visit. We use this to keep the site working properly and to understand how people find us.
How We Use Information
We use your contact details to respond to your request, schedule an inspection, provide a quote, and follow up on the remediation work we do for you.
We also use information to send appointment reminders, answer your questions, and improve our services. If you've asked us to keep you posted on seasonal mold prevention tips or company updates, we may send those too. You can opt out at any time.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as smoothly, but you can still reach us by phone at (772) 477-0320.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to see how people use our website. These tools collect information like pages visited, time on site, and general location data. This helps us make the site better for Fort Pierce homeowners and businesses.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their services, and they're required to protect it.
Data Sharing and Disclosure
We do not sell your personal information. We share it only when necessary to run our business, such as with scheduling software, payment processors, or email services that help us communicate with you.
We may also share information if required by law, to protect our rights or safety, or during a business transfer like a merger or sale. In those cases, we'll take steps to keep your information protected.
Data Retention
We keep your information for as long as we need it to provide services, meet legal and tax requirements, and resolve any issues that come up. When it's no longer needed, we securely delete or anonymize it.
If you ask us to delete your information, we'll do so unless we're required to keep it for legal reasons.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These include secure servers, encryption where appropriate, and limiting access to only those who need it.
No method of transmission over the internet is 100% secure, but we work hard to safeguard what you share with us. If you have concerns, call us at (772) 477-0320.
User Rights
You have the right to ask what personal information we hold about you, request a copy, correct mistakes, or ask us to delete it. You can also opt out of marketing messages at any time.
To make a request, contact us using the details below. We'll respond within a reasonable timeframe and help you however we can.
Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll post the new version on this page and update the effective date above.
We encourage you to review this page occasionally to stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or how we handle your information, reach out to CoveGuard Mold Solutions. We're here to help.
You can call us at (772) 477-0320, email us, or send mail to our Fort Pierce office. We'll get back to you as soon as we can.